Ron Salamanque

Ron Salamanque has led Customer Experience & Insights at GoTyme Bank since October 2022, driving a customer-centric culture and data-driven strategies to enhance experiences for over 5 million customers. He previously held roles at Reuters, LSEG and Concentrix. He holds an MBA from the University of Santo Tomas and a Marketing degree from Wesleyan University.

2024 Speakers and Facilitators

Ron Salamanque

Lead, Customer Experience

GoTyme Bank

Carlo Pagulayan

Asst. Director, Business Consulting

Globe Business | Globe Telecom, Inc.

Gabrielle (Gaille) Syquia

Co-Founder and President

Customer Experience Society of the Philippines

Secretary Ivan John Uy

Former Secretary

Department of Information and Communications Technology

Lucien Dy Tioco

EVP

Philstar Media Group

Francis John Chua

SAVP and Business Unit Head

2GO Group, Inc.

Mark Anthony Munsayac

Head of Customer Experience

Philippine Airlines

Agnes Moulic

SVP and Head, Products and Operations Marketing

UnionBank of the Philippines

Erville Magtubo

VP and Head - Customer Care Group

MERALCO

Rami Chahwan

COO

PICKUP COFFEE

Anthony Guanzon

CMO

Malayan Insurance

Chad Sotelo

CMO

Filinvest Development Corporation

Patricia Tan

CMO

Security Bank Corporation

Mia Bulatao

CEO

PICK.A.ROO

Ley Tapang-Garcia

VP and Head of Customer Experience and Analytics

PLDT Global Corporation