Gabrielle (Gaille) Syquia is the founder of the Customer Experience Society of the Philippines (CXSP), an organization dedicated to advancing and elevating the practice of CX in the country with a vision to raise the standards and shape the future of CX in the Philippines, believing that the Filipino consumer deserves better. She is also the first Certified Customer Experience Professional (CCXP) in the country and serves on the Regional Leadership Council of the Customer Experience Professionals Association (CXPA) Asia and Manila Chapter President of XMGlobal Collaborative. In addition, Gaille leads Experience Management in the insurance industry and has been recognized as one of the 2025 Top 50 CX Leaders to follow globally by the CX Network.